Water, sewer and stormwater in one workspace. Free to start, a flat price per seat for firms, and one price by population for utilities.
Use the largest population you serve, as in your annual report. Water and sewer to the same people counts once. Know your connections instead? Multiply by about 2.5.
Your existing model comes with you. Hydra converts it, runs it, and shows you exactly how the results compare before you commit to anything. On Enterprise, our engineers review the converted model and match it to your existing results at no charge.
The bands differ only in population. A town of 8,000 gets the same platform as a city of 400,000. Storage for your data and models is unlimited; CCTV video archives get 1 to 5 TB by band, more for larger utilities.
A single rain gauge spreads one storm evenly over your whole system. NEER gives every subcatchment in your sewer and stormwater models its own rainfall, from radar corrected against rain gauges.
Priced separately because they run around the clock or take our people's time every month.
Everything for live forecasting, data quality included. Most utilities add it after their first year: by then your sensors are connected and their history is clean, so forecasts are good from day one.
Program design and monthly QA/QC for every system: where to put sensors, which vendor, and a NEER analyst who approves the data. Monthly QA/QC is already included in the digital twin.
NEER doesn't sell hardware and takes no fees from meter vendors, so our advice on where and what to buy is our own.
Fixed scope, fixed price, written into your quote. Delivered by NEER or a certified partner.
| Package | What it covers | Price |
|---|---|---|
| Standard onboarding | GIS import, network setup, training for your staff | Included up to 100,000 people |
| Model conversion | Hydra converts your existing model and reports how the results compare | Free |
| Model reconciliation | An engineer reviews the converted model and matches it to your existing results | Free with Enterprise; fixed fee per model otherwise |
| CMMS and SCADA connections | Work orders and inspections from Cityworks, Lucity, Cartegraph or Maximo; tank levels, pumps and pressures from SCADA, read-only | Included for these systems; others quoted up front |
| I&I study (sewer) | Ranks basins by inflow and infiltration from your monitoring data, with RTK parameters and recommended next steps for inspection and rehab | Fixed fee, by number of meters; NEER or a certified partner |
| Digital twin setup | Sensor connections, history cleanup, first ML training and calibration, alert thresholds. Needs a year of sensor history | Included with the digital twin. Custom connectors and extra history quoted up front |
What a mid-sized utility typically pays for modeling and asset software, against one NEER subscription.
| Desktop modeling licenses | NEER, 50k–100k band | |
|---|---|---|
| First year | $20,000+ per seat, per product, plus support | $90,000, everything |
| Each year after | Support on every seat | $90,000, everything |
| Who can use it | The engineers with a seat | Everyone, including consultants |
| Also needed | GIS licenses, workstations, IT | A browser |
| Rainfall | Bring your own | Radar rainfall for your area |
| Field, sensors, residents | Separate products | Included |
or $3,000 a year, paid upfront: $250 a monthSave 17%
For consulting and engineering firms. $100 a month, or $1,000 a year, for each seat after the third.
Universities: free for courses, and 50% off for research groups, with AI Studio included.
Credits reset on the 1st of every month. Top-ups never expire.
Risk scoring, capital planning and optimization studies live in the utility's own Enterprise workspace. If your client isn't on NEER yet, they subscribe at their band price, or you resell it to them as a partner and keep a 20–25% margin. Either way, you work in their workspace for free.
NEER doesn't sell services. Onboarding, model migration, calibration and training stay with you.
Introduce a utility, and once it subscribes we pay you a fifth of its first-year subscription.
Resell, onboard and support utilities. Registered deals are yours; we don't go around you.
For GIS specialists and modelers trying NEER on their own work.
or $1,200 a year, paid upfront: $100 a monthSave 17%
For independent modelers doing paid work. Everything in Free, plus:
Credits reset on the 1st of every month. Top-ups never expire.
Students and teachers get Professional free for non-commercial work. Ask with your school email address. Need risk scoring or capital planning for a client? See Team.
Hydra reads EPANET and SWMM input files and solves them with its own engines. Use it for any work, including paid client projects, with nothing owed.
| License | For | Price |
|---|---|---|
| AGPL-3.0 | Modeling work of any kind, desktop app, CLI, Rust SDK | Free |
| Commercial | Shipping Hydra inside your product or serving it to others | By seats, term and support |
Model runs are simulations, billed from credits for the time they run. Each run shows its cost before it starts.
Machines are CPUs and GPUs for AI Studio, billed by the minute from credits.
A credit is $1. Runs are charged by the minute while they run, and each run shows its cost before it starts.
| Run | Machine | Per hour |
|---|---|---|
| SWMM, EPANET and model builds | Cloud runner sized for the engine | 1 credit |
| HEC-RAS 1D and 2D on Linux | 8 cores, 16 GB | 1 credit |
| HEC-RAS on Windows, Standard | 4 cores, 32 GB | 2 credits |
| HEC-RAS on Windows, Large | 6 fast cores, 48 GB | 4 credits |
| HEC-RAS on Windows, Extra large | 12 fast cores, 96 GB | 8 credits |
CPUs and GPUs for AI Studio, from several GPU clouds, cheapest first. You see the hourly price before a machine starts, and it's charged by the minute. Prepaid credits of $10,000 or more get 10–20% off.
| Class | Good for | Per hour |
|---|---|---|
| CPU | Notebooks, data prep, batch processing | from $0.30 |
| GPU L40S, 48 GB | Inference, small and mid-sized models | from about $1.80 |
| GPU A100, 80 GB | Training on CCTV video | from about $2.70 |
| GPU H100, 80 GB | Large training runs | from about $5.00 |
Machine prices follow the GPU market. These are typical starting prices; the live price is shown in NEER before you start.
Discounts go to schools, researchers and nonprofits that aren't utilities. Utilities pay their band price whatever their ownership, except through the impact program.
The largest population you serve, from your own published figures. A utility serving water and sewer to the same 80,000 people counts 80,000. Stormwater programs and wholesale agencies use the population of their service area.
Every plan comes with credits for model runs and the NEER assistant: $5 a month on Free, $15 a month on Professional, and $25 per seat a month on Team, shared across the firm. They reset on the 1st and don't roll over, and yearly plans get the same credits every month. Top-ups are $1 a credit and never expire. Runs are charged by the minute and the assistant by each answer; when credits run out, work pauses until you add more or the month resets. Enterprise includes credits for runs each year, reset at renewal, and the assistant has no monthly limit, under fair use.
Each run uses credits for the time it runs. A credit is $1. SWMM, EPANET and HEC-RAS on Linux use 1 credit an hour; HEC-RAS on Windows uses 2, 4 or 8 credits an hour, by machine size. Each run shows its cost before it starts, and when credits run out, runs pause until you add more.
Observed rainfall is NOAA's Multi-Radar Multi-Sensor (MRMS) product: radar adjusted against rain gauges, on a 1 km grid. Forecasts are NOAA's High-Resolution Rapid Refresh (HRRR) model on a 3 km grid. NEER clips both to your service area and applies them to each subcatchment, so a storm that hits one side of town and misses the other shows up that way in your model.
Export your model from InfoWorks, a Bentley tool or AquaTwin as EPANET or SWMM input files or GIS tables. Hydra converts it for free and runs a comparison against your old results. On Enterprise, our engineers review the converted model and match it to your existing results at no charge. On other plans, that review is a fixed fee per model from NEER or a certified partner.
No. Invite them to your workspace and they work there at no extra cost. A firm pays only for its own Team workspace.
We're working on cooperative purchasing contracts. Until then, we can provide sole-source documentation and quote by annual invoice and purchase order.
Yes. The free plan is free forever, with no card needed. Start there, and upgrade to Professional or Team in NEER when you're ready. There's no time-limited trial. Utilities can run a 3-month pilot for 25% of the annual price, credited in full to the first year if they sign.
You do. Export your network, models and results at any time in standard formats: shapefile, GeoPackage, EPANET and SWMM input files.
Prices in US dollars. Education, nonprofit and impact pricing above.
